24/7 Front Desk · AI Automation

AI Agents That Actually Help Your Customers

Tired of losing customers to voicemail? Our AI phone agents answer every call, explain your services clearly, and can even book appointments, all while you're sleeping, on vacation, or dealing with more important things.

See How It Works
Voice Web Chat SMS AI + Human Team

Phone System Setup

A Real Phone System Where AI and Humans Work Together

This isn't a bot bolted onto your voicemail. We set up a full business phone system (PBX) and plug AI agents into it as extensions, right next to your human team.

Your Customer Calls

Your business number, carried over Twilio SIP trunks

Your Business PBX

Extensions, queues, business hours and routing rules

AI Agent Extensions

Answer, qualify, book 24/7

Transfer anytime

Human-Only Queue

Your staff, desk or mobile extension

Twilio SIP Trunks

Carrier-grade calling that connects your in-house PBX to our AI agents.

Custom AI Extensions

Each AI agent lives on its own extension, so you can route calls to it like any team member.

Smooth Human Handoff

When a caller needs the human touch, the AI transfers them back into a queue with only human agents.

Mobile Extensions

Your staff take calls on their cell phones as business extensions, from anywhere.

Customer on the phone at night while the AI front desk books her appointment

Voice Agents

AI Phone Agents That Work 24/7

Our AI phone agents aren't just fancy answering machines. They're trained specifically for your business and can handle real conversations with your customers.

Here's what they can do:

  • Answer calls with your company's voice and personality
  • Explain your services in detail (we train them on exactly what you offer)
  • Book appointments directly into your calendar
  • Answer common questions without making customers wait
  • Transfer calls to you when they need the human touch
  • Handle multiple calls at once (no more busy signals)

Real Example:

A potential customer calls at 9 PM on a Sunday asking about your services. Instead of going to voicemail (and probably calling your competitor Monday morning), they get a helpful conversation, all their questions answered, and an appointment booked for Tuesday. That's a customer you would have lost. Now they're already scheduled.

Your Front Desk, Under Your Control

OIGO is our own web application. It's where you run your front desk: set up what you sell, who works where and when, and exactly how your AI agents and your team handle customers. No calling support to change a price or a schedule.

Services & PricesServices, prices and frequency your AI quotes
Locations & StaffEvery location, every team member
Smart CalendarBookable hours per location and per staff
Place & Edit AppointmentsBook or move appointments yourself anytime
AI Agent ControlsTune what your AI agents say and do
Human ExtensionsManage staff mobile extensions on the PBX

Messaging Integration System

Texts From Your Number. Replies Answered by AI.

Appointment confirmations, reminders and follow-ups go out from your own registered business number, not some random short code. And when a customer texts back, your AI agent reads it and handles it: rescheduling, answering questions, or booking the next visit.

Two-way texting that actually works:

  • Notifications sent from your registered business phone
  • Customers reply and talk directly with your AI agent
  • Reschedules update your OIGO calendar automatically
  • Carrier registration (10DLC) handled for you during setup

Web Chat

Website Chatbots That Don't Suck

You know those chatbots that can barely understand "hello" and make you want to throw your computer out the window? Yeah, we don't build those.

Our chatbots can:

  • Answer detailed questions about your services
  • Guide customers through your website to find what they need
  • Collect contact information from interested prospects
  • Schedule appointments or calls
  • Escalate to a human when needed (smoothly, not awkwardly)
  • Work on mobile, desktop, and tablet

The Difference?

We actually program these things instead of just using generic templates. When you need something custom for your specific business, we can build it. Try it yourself: the chat bubble on this page is one of ours.

Website chat assistant answering a customer question on a laptop and phone

Built For You

Custom Solutions (Because Your Business Isn't Generic)

Every business is different. Your customers ask different questions, need different information, and have different pain points.

We can customize everything:

  • The way your AI agent answers the phone
  • The questions your chatbot asks to qualify leads
  • How appointments get scheduled and confirmed
  • What information gets collected from prospects
  • When calls get transferred to humans
  • How the AI handles your specific industry requirements

Programming Background

Our team has a strong programming background, so if you need something built specifically for your business, we can do it. No "that's not possible with our platform" responses. If it makes sense for your business, we'll figure out how to build it.

The Impact

What This Actually Means for Your Business

Here's the real impact of AI automation done right:

Never Miss Another Lead

  • Customers get help 24/7, even when you're not available
  • No more potential customers hanging up because they got voicemail
  • Every website visitor gets immediate assistance
  • Appointments get booked around the clock

Better Customer Experience

  • Customers get consistent, helpful information every time
  • No more "I don't know, let me ask someone else" responses
  • Fast answers to common questions
  • Smooth handoff to humans when needed

More Time for You

  • AI handles routine questions so you can focus on important work
  • Appointments are pre-qualified before they reach you
  • Customer information is collected and organized automatically
  • You only get involved when your expertise is actually needed

Our Process

Our AI Implementation Process

Here's how we build AI that actually helps your business:

1

Business Analysis

We study how your customers interact with your business, what questions they ask, and what processes can be automated without losing the personal touch.

2

Custom AI Training

We train your AI agents on your specific services, pricing, policies, and personality. They'll sound like they actually work for your company because they do.

3

Integration & Testing

We connect the AI with your phone system, OIGO calendar and website, and test extensively to make sure everything works perfectly before going live.

4

Launch & Monitor

We launch your AI agents and monitor their performance closely, making improvements based on real customer interactions and feedback.

5

Continuous Improvement

We regularly update and improve your AI based on new questions, changing business needs, and customer feedback. Your AI gets smarter over time.

What's Included

Your Complete 24/7 Front Desk

  • Business phone system (PBX) with lines and queues
  • Custom AI agents for voice, web chat and SMS
  • OIGO application with calendar per location and staff
  • Two-way texting from your registered number
  • Setup, training and ongoing improvements

Prices are estimates; your exact quote depends on lines, AI minutes and locations. Medical and dental practices receive custom pricing.

Starts at
$299/month

Setup fee waived on a 12-month plan. See it working for your business before you decide.

Questions

24/7 Front Desk FAQ

Will callers know they're talking to AI?
Our agents are trained on your business and speak naturally, but we don't pretend they're human. Most callers just care that they got a fast, helpful answer at 9 PM on a Sunday. Anyone who wants a person gets transferred to your human queue.
Can the AI transfer calls to my staff?
Yes. The AI agents live on extensions inside your phone system, so they can transfer a caller back into a queue with only human agents, including staff on mobile extensions.
Can my customers text back?
Yes. Notifications go out from your registered business number, and when a customer replies, your AI agent handles the conversation: confirming, rescheduling or answering questions.
Can I change my services, prices and schedule myself?
Yes. In OIGO you manage your services, prices, staff, locations and bookable hours, and you can place or edit appointments on the calendar anytime. Your AI agents use that information automatically.
How long does setup take?
AI automation can typically be deployed in 2-4 weeks. Text messaging from your own number requires carrier registration, which we handle during setup.

Let's Talk

Ready to Stop Missing Customers?

This isn't for everyone. If you like personally answering every single call and website question (even at 2 AM), stick with what you're doing.

But if you want to capture customers even when you're not available, consistent professional customer service 24/7, and custom solutions built specifically for your business, let's talk.

(800) 691-7264
We'll show you exactly how AI can work for your specific business.
Call Now Free Consultation